Frequently Asked Questions

Everything you need to know about your next jewelry essential.

What materials do you use for your jewelry?

We use high-quality materials including 14k solid gold, sterling silver, gold vermeil, and ethically sourced diamonds and gemstones.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within North America. Expedited shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for most items in their original condition. Please note that personalized or engraved pieces are final sale.

Does my jewelry come with a warranty?

Yes, we offer a two-year warranty on all our jewelry that covers any manufacturing defects. It does not cover lost items or normal wear and tear.

How should I care for my gold vermeil pieces?

To maintain the shine, avoid contact with water, perfumes, and lotions. Store your jewelry in a cool, dry place and clean it gently with a soft cloth.

Do you offer sustainable packaging?

We are committed to sustainability. Our orders are shipped in recyclable packaging, and we offer a 'reduced packaging' option to minimize waste.